Let’s get you back in flow.

Make sure the reader is in auto-scroll mode, then tap Play. Increase the speed from the bottom controls. If Voice Follow is active, the normal play control pauses while FlowPrompt waits for speech.

Open your device settings and confirm that FlowPrompt has microphone and speech-recognition access. Voice Follow must also be supported by the speech service installed on your device. Try a quiet room and speak in the language selected by your device.

On Android, open FlowPrompt Settings and grant “Display over other apps” permission; some manufacturers place this under Special app access. On iPhone, confirm Picture in Picture is enabled in iOS Settings → General → Picture in Picture. Then start Overlay or PiP from a saved script before returning to your camera app.

Confirm that you are signed into the same Apple or Google store account used for the purchase. In FlowPrompt, open Settings → FlowPrompt Pro → Restore Purchases. A network connection is required. If access still does not return, email support with your platform and purchase date—do not send full payment-card details.

Scripts are stored in FlowPrompt’s local app storage on your device. FlowPrompt does not sync them to an account or cloud service. Export important scripts before uninstalling the app, clearing app data, or moving to a new phone.

Subscriptions are managed by the store that processed your purchase. On iPhone, use Settings → your name → Subscriptions. On Android, open Google Play → profile icon → Payments & subscriptions → Subscriptions. Removing FlowPrompt does not cancel a subscription.

Include your phone model, iOS or Android version, FlowPrompt version, the screen you were using, the steps that led to the issue, and any error message. A screenshot is helpful. Avoid including private script content unless it is necessary.